Professional Certificate in Crisis Management & Social Media Leadership
-- ViewingNowThe Professional Certificate in Crisis Management & Social Media Leadership is a crucial course designed to empower learners with the skills necessary to navigate through organizational crises and leverage social media for effective leadership. In an era where businesses are increasingly vulnerable to public scrutiny and reputational damage, this program comes at a time when it's most needed.
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โข Unit 1: Introduction to Crisis Management & Social Media Leadership
โข Unit 2: Crisis Management Framework and Strategy
โข Unit 3: Social Media Listening and Monitoring in Crisis Situations
โข Unit 4: Developing Effective Crisis Communications Plans
โข Unit 5: Social Media Policy and Guidelines in Crisis Management
โข Unit 6: Stakeholder Engagement and Community Management during Crises
โข Unit 7: Ethical Considerations in Crisis Management and Social Media Leadership
โข Unit 8: Measuring Effectiveness and Evaluating Crisis Management Performance
โข Unit 9: Building a Crisis-Resilient Organization with Social Media Leadership
โข Unit 10: Case Studies and Real-World Examples of Crisis Management and Social Media Leadership
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