Certificate in Communication Dynamics for Impact
-- ViewingNowThe Certificate in Communication Dynamics for Impact is a comprehensive course designed to enhance your communication skills in the professional setting. This program emphasizes the importance of effective communication in career advancement and addresses industry demand for professionals who can articulate their ideas clearly and persuasively.
2,990+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
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โข Understanding Communication Dynamics: This unit will cover the basics of communication dynamics, including the communication process, barriers to effective communication, and the role of communication in personal and professional settings.
โข Effective Listening Skills: This unit will focus on the importance of active listening in communication and provide techniques to improve listening skills, such as paying full attention, providing feedback, and deferring judgment.
โข Non-Verbal Communication: This unit will explore the impact of non-verbal communication, including body language, facial expressions, and tone of voice, and how they can enhance or detract from verbal communication.
โข Conflict Resolution: This unit will teach strategies for resolving conflicts, including identifying the source of the conflict, active listening, and finding a mutually beneficial solution.
โข Assertive Communication: This unit will cover the difference between assertive, aggressive, and passive communication styles and provide techniques for communicating assertively, such as expressing thoughts and feelings clearly and respectfully.
โข Cross-Cultural Communication: This unit will address the challenges of communicating across different cultures and provide strategies for effective cross-cultural communication, including cultural awareness, sensitivity, and adaptability.
โข Presentation Skills: This unit will cover the essentials of effective public speaking, including preparing a clear and concise message, using visual aids, and handling questions and interruptions.
โข Writing Skills: This unit will focus on the principles of effective writing, including clarity, conciseness, and organization, and provide techniques for writing clear and concise emails, reports, and other business documents.
โข Influencing Skills: This unit will teach strategies for persuading and influencing others, including building rapport, understanding motivations, and using persuasive language.
โข Crisis Communication: This unit will cover the principles of effective crisis communication, including preparing for crises, communicating clearly and honestly, and monitoring and adjusting communication strategies as needed.
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