Global Certificate in Next-Gen Performance Measurement
-- ViewingNowThe Global Certificate in Next-Gen Performance Measurement is a comprehensive course designed to empower professionals with cutting-edge skills in performance measurement. This certification focuses on the importance of data-driven decision-making and performance management in today's fast-paced, digital business landscape.
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โข Performance Measurement Foundations: Introduction to key concepts, principles, and best practices in performance measurement. โข Data Collection Techniques: Overview of various data collection methods, including surveys, interviews, and observation. โข Performance Metrics and KPIs: Understanding the difference between metrics and KPIs, and how to choose the right ones for your organization. โข Data Analysis and Visualization: Techniques for analyzing and visualizing performance data to gain insights and make data-driven decisions. โข Balanced Scorecard: Overview of the balanced scorecard framework, including financial, customer, internal process, and learning and growth perspectives. โข Performance Dashboards: Designing and implementing effective performance dashboards to monitor and improve performance. โข Performance Improvement Strategies: Techniques for identifying and addressing performance gaps, including root cause analysis, process improvement, and change management. โข Change Management and Communication: Best practices for managing change and communicating performance measurement results to stakeholders. โข Ethics and Governance: Ensuring the ethical use of performance measurement data and establishing governance frameworks to maintain data quality and integrity.
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