Advanced Certificate in Building a Social Media Crisis Response Team
-- ViewingNowThe Advanced Certificate in Building a Social Media Crisis Response Team is a crucial course designed to help professionals navigate the complex world of social media crisis management. In today's digital age, businesses are increasingly vulnerable to social media crises that can cause significant damage to their reputation and bottom line.
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โข Unit 1: Introduction to Social Media Crisis Response
โข Unit 2: Building a Social Media Crisis Response Team
โข Unit 3: Identifying Social Media Crisis Scenarios
โข Unit 4: Developing a Crisis Communication Strategy
โข Unit 5: Social Media Policy Creation and Implementation
โข Unit 6: Social Media Listening and Monitoring Techniques
โข Unit 7: Creating a Social Media Crisis Response Plan
โข Unit 8: Training and Simulation Exercises
โข Unit 9: Measuring and Evaluating Social Media Crisis Response
โข Unit 10: Case Studies in Social Media Crisis Management
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