Global Certificate in IT Service Catalog: Key Concepts
-- ViewingNowGlobal Certificate in IT Service Catalog: Key Concepts In today's digital world, IT Service Management (ITSM) has become a critical function for businesses to deliver high-quality services and ensure customer satisfaction. This course focuses on the creation and management of an IT Service Catalog, a key component of ITSM that provides a single source of truth for IT services offered to customers.
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โข IT Service Catalog
โข Service Management Processes
โข Service Design Package
โข Service Transition
โข Service Operation
โข Continual Service Improvement
โข ITIL Framework
โข Service Strategy
โข Service Portfolio Management
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