Professional Certificate in Customer Value & Public Relations
-- ViewingNowThe Professional Certificate in Customer Value & Public Relations is a comprehensive course that equips learners with essential skills for career advancement in customer-facing roles. This course emphasizes the importance of building and maintaining strong relationships with customers, ensuring their needs are met, and creating a positive brand image.
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GBP £ 140
GBP £ 202
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โข Understanding Customer Value
โข Principles of Public Relations
โข Building & Managing Customer Relationships
โข Effective Communication Skills in Customer Service
โข Strategies for Customer Retention & Loyalty
โข Public Relations Campaign Planning & Execution
โข Stakeholder Management in Public Relations
โข Crisis Management & Communication
โข Customer Experience Management
โข Measuring & Evaluating Public Relations & Customer Value Success
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