Executive Development Programme in Data & Decisions for CX
-- ViewingNowThe Executive Development Programme in Data & Decisions for CX is a vital certificate course designed to meet the skyrocketing industry demand for data-driven decision-makers. This programme empowers professionals with essential skills to transform raw data into actionable insights, driving customer experience (CX) improvements and business growth.
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โข Data-Driven Customer Experience (CX) Strategy
โข Understanding Customer Data & Analytics
โข Data Analysis Tools & Techniques for CX
โข Leveraging AI & Machine Learning in Data-Driven CX
โข Designing & Implementing Data-Driven CX Programs
โข Personalization & Targeting in Data-Driven CX
โข Measuring & Optimizing Data-Driven CX Success
โข Data Privacy & Security in CX
โข Change Management & Stakeholder Engagement in Data-Driven CX
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