Executive Development Programme in Retention Leadership for Agencies
-- ViewingNowThe Executive Development Programme in Retention Leadership for Agencies is a certificate course designed to address the growing need for retention strategy experts in today's dynamic business landscape. This program emphasizes the importance of customer retention in driving business growth and profitability, making it a critical component of agency leadership.
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โข Retention Leadership Strategies
โข Understanding Customer Lifetime Value (CLV)
โข Developing Effective Retention Programs
โข Data-Driven Decision Making in Retention
โข Employee Training and Development for Retention
โข Customer Experience Management (CEM)
โข Building Customer Loyalty and Advocacy
โข Measuring and Analyzing Retention Metrics
โข Change Management in Retention Leadership
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