Professional Certificate in Social Media Crisis De-escalation
-- ViewingNowThe Professional Certificate in Social Media Crisis De-escalation is a vital course for any professional seeking to excel in today's digital world. With the increasing reliance on social media for business communications and customer engagement, the risk of a social media crisis has never been higher.
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โข Understanding Social Media Crisis
โข Identifying Social Media Crisis Indicators
โข Developing a Social Media Crisis Management Plan
โข Effective Communication in Social Media Crisis
โข De-escalation Techniques for Social Media Crisis
โข Monitoring and Measuring Social Media Crisis
โข Social Media Listening and Sentiment Analysis
โข Legal and Ethical Considerations in Social Media Crisis
โข Best Practices for Social Media Crisis De-escalation
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