Executive Development Programme in Email for Leadership Development
-- ViewingNowThe Executive Development Programme in Email for Leadership Development is a certificate course designed to enhance leadership skills through mastery of professional email communication. With the increasing reliance on digital communication in the business world, this course is more relevant than ever, addressing a growing industry demand for effective email etiquette and strategy.
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โข Effective Communication: Understanding the importance of clear and concise communication in leadership, techniques for writing impactful emails, and avoiding common email miscommunications.
โข Professional Email Etiquette: Tips for maintaining a professional tone, proper greetings and sign-offs, and email formatting best practices.
โข Time Management and Productivity: Strategies for prioritizing emails, managing email volume, and using email tools and features to increase productivity.
โข Conflict Resolution: Techniques for addressing and resolving conflicts via email, including de-escalation strategies and constructive feedback.
โข Email Security: Best practices for maintaining email security, including password protection, two-factor authentication, and recognizing and avoiding phishing scams.
โข Cross-Cultural Communication: Understanding cultural differences in communication styles and how to adapt email communication to various audiences.
โข Stakeholder Management: Strategies for communicating with different stakeholders via email, including upwards, downwards, and lateral communication.
โข Change Management: Techniques for communicating and managing change through email, including building buy-in and addressing concerns.
โข Virtual Collaboration: Best practices for collaborating with remote teams via email, including effective meeting facilitation and document sharing.
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