Certificate in Crisis Communication for Strategic Advantage
-- ViewingNowThe Certificate in Crisis Communication for Strategic Advantage is a comprehensive course designed to empower professionals in managing communication during critical situations. This program highlights the importance of effective communication in maintaining reputation, ensuring business continuity, and fostering resilience in the face of adversity.
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GBP £ 140
GBP £ 202
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• Crisis Communication Fundamentals: Understanding the importance of effective communication during a crisis and its impact on organizational reputation.
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• Crisis Preparedness: Developing crisis communication plans, identifying key stakeholders, and establishing protocols for crisis management.
• Crisis Types and Scenarios: Identifying and understanding various crisis types and their implications on communication strategies.
• Message Development and Delivery: Creating clear, concise, and compelling messages to address various crisis scenarios.
• Media Relations in Crisis: Handling media interactions, press conferences, and managing information flow during a crisis.
• Digital Crisis Communication: Leveraging social media, digital channels, and online reputation management during a crisis.
• Internal Communication: Engaging and informing employees, partners, and other internal stakeholders during a crisis.
• Evaluating Crisis Communication: Measuring the effectiveness of crisis communication strategies, assessing outcomes, and implementing improvements.
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