Certificate in Text Mining for Service Excellence
-- ViewingNowThe Certificate in Text Mining for Service Excellence is a comprehensive course designed to meet the growing industry demand for professionals skilled in text mining and analytics. This program emphasizes the importance of data-driven decision-making in the service industry and equips learners with essential skills to extract valuable insights from text data.
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โข Introduction to Text Mining: Fundamentals, Importance, and Applications
โข Natural Language Processing (NLP) Basics: Tokenization, Part-of-Speech Tagging, Named Entity Recognition
โข Data Preprocessing for Text Mining: Cleaning, Normalization, and Feature Extraction
โข Text Mining Techniques: Text Classification, Sentiment Analysis, Topic Modeling
โข Machine Learning Algorithms in Text Mining: Naive Bayes, Support Vector Machines, Logistic Regression
โข Deep Learning for Text Mining: Convolutional Neural Networks, Recurrent Neural Networks, Transformers
โข Text Mining Tools and Libraries: NLTK, Gensim, SpaCy, Scikit-learn, TensorFlow, PyTorch
โข Evaluation Metrics in Text Mining: Precision, Recall, F1-score, Accuracy, Perplexity
โข Ethics in Text Mining: Bias, Privacy, and Data Security Considerations
โข Real-world Applications of Text Mining: Customer Service, Market Research, Fraud Detection, Compliance Monitoring
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