Executive Development Programme CRM for the Data-Driven Organization
-- ViewingNowThe Executive Development Programme in CRM for the Data-Driven Organization is a certificate course designed to equip learners with essential skills for career advancement in today's data-driven world. This programme emphasizes the importance of Customer Relationship Management (CRM) in driving business growth and improving customer experience.
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โข CRM Fundamentals
โข Data-Driven CRM Strategy
โข Customer Segmentation and Profiling
โข Personalized Marketing and Communications
โข Sales Force Automation and CRM
โข CRM Analytics and Insights
โข Customer Experience Management
โข Change Management in CRM Implementations
โข CRM Integration with Other Systems
โข Measuring CRM Success and ROI
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