Global Certificate Customer Relationship Management and Innovation
-- ViewingNowThe Global Certificate in Customer Relationship Management and Innovation is a comprehensive course designed to empower professionals with essential skills in CRM and innovation. This course highlights the importance of customer-centric strategies, data-driven decision-making, and cutting-edge technology in today's dynamic business landscape.
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โข Customer Relationship Management (CRM) Fundamentals
โข CRM Strategy and Implementation
โข CRM Data Management and Analytics
โข CRM Technology and Software Solutions
โข Customer Experience (CX) Design and Management
โข CRM Innovation and Future Trends
โข CRM Ethics and Compliance
โข CRM Metrics and Performance Measurement
โข CRM Integration with Marketing and Sales Technologies
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