Masterclass Certificate CRM: Building High-Performing Teams
-- ViewingNowThe Masterclass Certificate CRM: Building High-Performing Teams course is a crucial program for professionals seeking to excel in customer relationship management. This course emphasizes the importance of developing high-performing teams, which are essential for delivering exceptional customer experiences and driving business growth.
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โข Team Building Strategies
โข Understanding CRM and its Importance
โข Recruitment and Hiring for High-Performance Teams
โข Employee Training and Development in CRM
โข Motivation and Employee Engagement
โข Performance Metrics and KPIs for CRM Teams
โข Communication and Collaboration Skills
โข Conflict Resolution and Team Dynamics
โข Leadership and Management in CRM
โข Change Management and Continuous Improvement
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