Global Certificate in Future-Ready Chatbot Skills
-- ViewingNowThe Global Certificate in Future-Ready Chatbot Skills course is a comprehensive program designed to equip learners with essential skills for the rapidly evolving chatbot industry. This course is crucial in a time when businesses are increasingly adopting chatbots to improve customer engagement and operational efficiency.
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โข Introduction to Chatbots: Understanding the basics of chatbots, their history, and evolution.
โข Natural Language Processing (NLP): Learning about NLP techniques, tokenization, part-of-speech tagging, and named entity recognition.
โข Chatbot Development Platforms: Exploring popular chatbot development platforms such as Dialogflow, Microsoft Bot Framework, and IBM Watson.
โข Designing Conversational Experiences: Creating user-centered conversational experiences, designing conversational flows, and managing user expectations.
โข Chatbot Analytics: Measuring chatbot performance, analyzing user behavior, and optimizing chatbot experiences.
โข Ethics and Privacy in Chatbots: Understanding ethical considerations, data privacy, and compliance requirements.
โข Integrating Chatbots with Business Systems: Connecting chatbots with external systems, APIs, and databases.
โข Testing and Quality Assurance (QA): Implementing testing strategies, QA best practices, and continuous improvement processes.
โข Advanced Chatbot Techniques: Delving into machine learning, deep learning, and sentiment analysis for chatbot development.
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