Advanced Certificate in Customer Value & Data Storytelling
-- ViewingNowThe Advanced Certificate in Customer Value & Data Storytelling is a crucial course designed to meet the rising industry demand for data-driven decision-making and customer-centric strategies. This certificate course empowers learners with essential skills to extract valuable insights from complex data, craft compelling data stories, and deliver outstanding customer experiences.
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โข Unit 1: Introduction to Customer Value
โข Unit 2: Understanding Data Storytelling
โข Unit 3: Leveraging Data for Customer Segmentation
โข Unit 4: Metrics and KPIs for Customer Value
โข Unit 5: Data Visualization Techniques
โข Unit 6: Creating Compelling Customer Value Stories
โข Unit 7: Utilizing Data Analytics for Customer Insights
โข Unit 8: Communicating Customer Value to Stakeholders
โข Unit 9: Advanced Data Storytelling Techniques
โข Unit 10: Case Studies in Customer Value & Data Storytelling
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