Masterclass Certificate in Service Design Transformation
-- ViewingNowThe Masterclass Certificate in Service Design Transformation is a comprehensive course that equips learners with essential skills to drive innovation and improve customer experiences in today's service-driven economy. This industry-recognized certification focuses on the importance of service design thinking, a holistic approach that combines business strategy, user experience (UX) design, and organizational change.
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โข Service Design Thinking
โข User Research and Experience Mapping
โข Service Blueprinting and Prototyping
โข Designing Multi-channel Service Experiences
โข Co-creation and Collaboration in Service Design
โข Implementing Service Design Transformation
โข Service Design Metrics and Measurement
โข Change Management and Leadership in Service Design Transformation
โข Real-world Case Studies and Project Work
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