Advanced Certificate ODD & Conflict Resolution Skills
-- ViewingNowThe Advanced Certificate in ODD & Conflict Resolution Skills is a comprehensive course designed to empower professionals with the necessary skills to manage organizational dysfunction and conflicts effectively. This certification is critical in today's complex and dynamic work environment, where conflicts can arise from various sources, potentially impacting productivity and employee morale.
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โข Understanding Conflict Resolution
โข Identifying Sources of Conflict
โข ODD: Oppositional Defiant Disorder and Conflict
โข Communication in Conflict Resolution
โข Conflict Resolution Strategies
โข De-escalation Techniques for Conflict Resolution
โข Mediation and Negotiation Skills
โข Conflict Resolution in the Workplace
โข Legal and Ethical Considerations in Conflict Resolution
โข Advanced Conflict Resolution Case Studies
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