Masterclass Certificate in Service Process Data Mastery
-- ViewingNowThe Masterclass Certificate in Service Process Data Mastery is a comprehensive course designed to empower professionals with the essential skills to analyze and optimize service processes using data. In today's data-driven world, there is an increasing demand for experts who can leverage data to improve service delivery, reduce costs, and enhance customer satisfaction.
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โข Service Blueprinting
โข Customer Journey Mapping
โข Process Analysis and Design
โข Data Collection Methods
โข Data Analysis Techniques
โข Statistical Process Control (SPC)
โข Six Sigma for Service Process Improvement
โข Data Visualization and Reporting
โข Change Management and Implementation
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