Executive Development Programme in E-commerce Customer Experience Design Thinking

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The Executive Development Programme in E-commerce Customer Experience Design Thinking is a certificate course that focuses on enhancing the understanding of customer-centric design principles in the digital commerce landscape. This programme highlights the importance of empathy, experimentation, and innovation in creating exceptional customer experiences that drive business growth.

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ใ“ใฎใ‚ณใƒผใ‚นใซใคใ„ใฆ

In today's competitive e-commerce industry, there's a high demand for professionals who can craft seamless, engaging, and personalized customer journeys. This course equips learners with essential skills in Design Thinking, User Experience (UX) Design, User Interface (UI) Design, and Data Analytics, enabling them to create data-driven, customer-centric strategies that positively impact the bottom line. By enrolling in this course, professionals can advance their careers by gaining a competitive edge in e-commerce and digital transformation initiatives, driving customer satisfaction, and fostering a culture of innovation in their organizations.

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ๅพ…ๆฉŸๆœŸ้–“ใชใ—

ใ‚ณใƒผใ‚น่ฉณ็ดฐ

โ€ข User Research: Understanding E-commerce Customer Needs
โ€ข Customer Journey Mapping in E-commerce
โ€ข Design Thinking Principles for E-commerce Customer Experience
โ€ข Ideation and Prototyping in Customer Experience Design
โ€ข Usability Testing for E-commerce Customer Experience
โ€ข Data-Driven Design in E-commerce Customer Experience
โ€ข Accessibility and Inclusive Design in E-commerce
โ€ข Personalization Strategies in E-commerce Customer Experience
โ€ข Measuring and Improving Customer Satisfaction in E-commerce
โ€ข Change Management and Implementation in Customer Experience Design

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ใ‚ณใƒผใ‚นใ‚’ๅฎŒไบ†ใ™ใ‚‹ใฎใซใฉใ‚Œใใ‚‰ใ„ๆ™‚้–“ใŒใ‹ใ‹ใ‚Šใพใ™ใ‹๏ผŸ

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ใ„ใคใ‚ณใƒผใ‚นใ‚’้–‹ๅง‹ใงใใพใ™ใ‹๏ผŸ

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ใ“ใฎใ‚ณใƒผใ‚นใฎๆ”ฏๆ‰•ใ„ใฎใŸใ‚ใซไผš็คพ็”จใฎ่ซ‹ๆฑ‚ๆ›ธใ‚’ใƒชใ‚ฏใ‚จใ‚นใƒˆใ—ใฆใใ ใ•ใ„ใ€‚

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ใ‚ญใƒฃใƒชใ‚ข่จผๆ˜Žๆ›ธใ‚’ๅ–ๅพ—

ใ‚ตใƒณใƒ—ใƒซ่จผๆ˜Žๆ›ธใฎ่ƒŒๆ™ฏ
EXECUTIVE DEVELOPMENT PROGRAMME IN E-COMMERCE CUSTOMER EXPERIENCE DESIGN THINKING
ใซๆŽˆไธŽใ•ใ‚Œใพใ™
ๅญฆ็ฟ’่€…ๅ
ใงใƒ—ใƒญใ‚ฐใƒฉใƒ ใ‚’ๅฎŒไบ†ใ—ใŸไบบ
London School of International Business (LSIB)
ๆŽˆไธŽๆ—ฅ
05 May 2025
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