Certificate in CX Data Visualization & Reporting
-- ViewingNowThe Certificate in CX Data Visualization & Reporting is a comprehensive course designed to equip learners with essential skills in data visualization and reporting for customer experience (CX) professionals. This course emphasizes the importance of transforming complex data into actionable insights, driving data-driven decision-making in the modern business landscape.
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โข Introduction to Customer Experience (CX) Data Visualization: Understanding the basics of CX data visualization, its importance, and how it can help businesses make data-driven decisions. โข Data Visualization Tools: Exploring popular data visualization tools such as Tableau, Power BI, and Looker. โข Data Analysis for CX: Learning how to analyze CX data to identify trends, patterns, and areas for improvement. โข Creating Effective Visualizations: Techniques for creating visualizations that are easy to understand, informative, and actionable. โข Reporting CX Data: Best practices for reporting CX data to stakeholders, including how to create compelling narratives and visualizations. โข Dashboard Design: Designing effective dashboards that provide a clear and concise overview of CX data. โข Data Storytelling: Using storytelling techniques to communicate CX insights and recommendations to stakeholders. โข Data Governance for CX: Ensuring data quality, accuracy, and consistency in CX data visualization and reporting. โข Continuous Improvement in CX Data Visualization: Strategies for continuously improving CX data visualization and reporting processes.
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