Executive Development Programme in Customer Value for Executives
-- ViewingNowThe Executive Development Programme in Customer Value is a crucial certificate course designed for executives seeking to master the art of customer-centric strategies. This program emphasizes the importance of understanding customer needs and preferences, and how to leverage this knowledge to drive business growth and profitability.
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โข Understanding Customer Value
โข Customer Segmentation and Profiling
โข Customer Lifetime Value (CLV) Analysis
โข Customer Experience Management (CEM)
โข Customer Relationship Management (CRM) Strategies
โข Value Propositions and Positioning
โข Customer Retention and Loyalty Strategies
โข Measuring and Evaluating Customer Value
โข Digital Transformation and Customer Engagement
โข Case Studies and Best Practices in Customer Value Management
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