Executive Development Programme in Public Sector Service Design

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The Executive Development Programme in Public Sector Service Design is a certificate course that equips learners with essential skills to drive innovation and improve service delivery in the public sector. This programme emphasizes the importance of human-centered design, enabling learners to create effective, efficient, and equitable services for diverse communities.

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About this course

In an era of increasing citizen expectations and digital transformation, there is growing industry demand for professionals with expertise in public sector service design. This course provides learners with the tools and techniques to lead change, promote user-centered thinking, and foster collaboration across departments. By completing this programme, learners will be able to demonstrate their commitment to modernising public services and enhancing the user experience. With a focus on practical application, this course empowers learners to make immediate, impactful contributions to their organisations and advance their careers in public sector service design.

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Course Details


• Strategic Planning in Public Sector Service Design
• User-Centered Design for Public Services
• Public Sector Service Innovation and Improvement
• Design Thinking and Problem Solving in Government
• Digital Transformation in Public Services
• Stakeholder Management and Collaboration in Service Design
• Policy Design and Implementation for Effective Public Services
• Data-Driven Decision Making in Service Design
• Change Management and Leadership for Public Sector Transformation
• Service Measurement, Evaluation and Continuous Improvement

Career Path

Google Charts 3D Pie Chart: Public Sector Service Design Job Market Trends in the UK

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
EXECUTIVE DEVELOPMENT PROGRAMME IN PUBLIC SECTOR SERVICE DESIGN
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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