Masterclass Certificate in Crisis Communication and Stakeholder Mapping

-- viewing now

The Masterclass Certificate in Crisis Communication and Stakeholder Mapping is a comprehensive course that provides learners with essential skills to manage communication strategies during crises and engage with key stakeholders. This program is critical for professionals seeking to advance their careers in public relations, corporate communications, and business continuity planning.

4.5
Based on 5,996 reviews

6,404+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

In today's fast-paced and interconnected world, organizations face constant scrutiny, and the ability to communicate effectively during a crisis can make or break a company's reputation. This course equips learners with the tools and techniques to identify stakeholders, analyze their needs, and develop tailored communication strategies that build trust, mitigate risk, and foster long-term relationships. By completing this course, learners will gain a competitive edge in the job market and demonstrate their commitment to professional development. The skills and knowledge acquired in this program are highly valued by employers and are applicable to various industries, making it an ideal choice for professionals seeking to enhance their communication and stakeholder management skills.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Unit 1: Introduction to Crisis Communication
• Unit 2: Understanding Stakeholder Mapping
• Unit 3: Identifying Key Stakeholders in a Crisis
• Unit 4: Effective Communication Strategies during a Crisis
• Unit 5: Analyzing Stakeholder Expectations and Priorities
• Unit 6: Building a Crisis Communication Plan
• Unit 7: Stakeholder Engagement and Communication during a Crisis
• Unit 8: Media Relations in Crisis Communication
• Unit 9: Social Media Management in Crisis Situations
• Unit 10: Evaluating the Effectiveness of Crisis Communication and Stakeholder Engagement

Career Path

The Masterclass Certificate in Crisis Communication and Stakeholder Mapping prepares professionals for rewarding career paths in addressing communication challenges during crises and managing stakeholder relationships. This section showcases relevant statistics using a 3D pie chart to illustrate the demand and distribution of roles in this field within the UK. The chart below highlights four primary roles within this domain and their respective market shares. With a transparent background and responsive design, the visual representation adapts to various screen sizes for optimal viewing. 1. **Crisis Management Specialist**: (45%) - These professionals play a crucial role in managing crises and ensuring effective communication strategies during emergencies. They are responsible for coordinating efforts to mitigate the impact of crises and maintain a positive brand image. 2. **Stakeholder Engagement Specialist**: (30%) - Stakeholder Engagement Specialists focus on building and maintaining relationships with various stakeholders. They ensure that stakeholders' expectations are met, and communication is facilitated efficiently. 3. **Communications Strategist**: (20%) - Communications Strategists develop and implement comprehensive communication plans. They help organizations engage with their target audience and enhance brand awareness by crafting compelling narratives and managing messaging. 4. **Public Relations Manager**: (5%) - Public Relations Managers serve as the face of an organization, managing its public image and reputation. They build and maintain strong relationships with the media, craft press releases, and organize events to promote their organization's mission and values. This engaging and informative visual representation offers valuable insights for those considering a career in crisis communication and stakeholder mapping, aligning with industry relevance and market trends.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
MASTERCLASS CERTIFICATE IN CRISIS COMMUNICATION AND STAKEHOLDER MAPPING
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment