Global Certificate in Social Media Crisis Management Frontiers
-- viewing nowThe Global Certificate in Social Media Crisis Management Frontiers is a highly relevant course that equips learners with essential skills to manage and navigate crises in today's digital age. With the increasing importance of social media in shaping brand perception, the ability to handle crises effectively on these platforms has become crucial for professionals in various industries.
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Course Details
• Social Media Crisis Management
• Understanding Social Media Landscape
• Identifying Social Media Crisis
• Creating a Crisis Communication Plan
• Social Media Listening and Monitoring
• Managing Negative Feedback and Trolls
• Restoring Brand Reputation Post-Crisis
• Legal and Ethical Considerations in Social Media Crisis Management
• Social Media Policy Development
• Case Studies in Social Media Crisis Management
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