Executive Development Programme Customer Insights for Disruptive Innovation

-- viewing now

The Executive Development Programme in Customer Insights for Disruptive Innovation is a certificate course designed to empower professionals with the necessary skills to drive innovation and stay ahead in the rapidly changing business landscape. This programme emphasizes the importance of customer insights in driving disruptive innovation, a critical aspect for any organization's success in today's competitive market.

5.0
Based on 5,334 reviews

7,068+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

With the increasing demand for innovative solutions and customer-centric approaches, this course is essential for professionals seeking career advancement. It equips learners with the ability to understand customer needs, analyze market trends, and develop innovative strategies to meet those needs. The course covers various topics, including design thinking, data analytics, and customer experience management, providing a holistic approach to disruptive innovation. By the end of this programme, learners will have gained essential skills to lead disruptive innovation, stay relevant in the industry, and drive business growth. This course is ideal for professionals in various industries, including marketing, product development, and innovation management, looking to enhance their skills and advance their careers.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

Customer Understanding and Segmentation: The primary focus of this unit is to develop an in-depth understanding of customers and their needs, preferences, and behaviors. It also covers segmenting customers based on various factors, such as demographics, psychographics, and purchasing patterns.

Data Analytics for Customer Insights: This unit teaches participants how to leverage data analytics tools and techniques to gain insights into customer behavior, preferences, and trends. It covers topics such as data mining, predictive modeling, and statistical analysis.

Customer Experience Design and Management: This unit explores the principles of customer experience design and management, including user-centered design, journey mapping, and feedback loops. Participants will learn how to create and deliver exceptional customer experiences that drive loyalty and growth.

Digital Marketing and Social Media Analytics: This unit covers the latest digital marketing and social media analytics tools and techniques for understanding and engaging with customers online. Participants will learn how to create and implement effective digital marketing strategies that drive customer engagement and revenue.

Innovation Management for Customer-Centricity: This unit focuses on the principles and practices of innovation management, with a focus on customer-centricity. Participants will learn how to leverage customer insights to drive innovation, how to manage the innovation process, and how to measure the impact of innovation on customer satisfaction and business performance.

Ethics and Compliance in Customer Insights: This unit covers the ethical and legal considerations of customer insights, including data privacy, security, and consent. Participants will learn how to ensure compliance with relevant regulations and best practices while still driving business value.

Emerging Trends and Future Perspectives: This unit explores the future of customer insights, including emerging trends such as artificial intelligence, machine learning, and the Internet of Things. Participants will learn how to stay ahead of the curve and anticipate future customer needs and preferences.

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
EXECUTIVE DEVELOPMENT PROGRAMME CUSTOMER INSIGHTS FOR DISRUPTIVE INNOVATION
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment