Global Certificate in Active Listening for Sustainable Sales Growth

-- viewing now

The Global Certificate in Active Listening for Sustainable Sales Growth is a comprehensive course designed to enhance communication skills and drive sales success. This certification focuses on the importance of active listening in building customer relationships, fostering trust, and increasing sales.

4.5
Based on 7,733 reviews

7,561+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

It is ideal for sales professionals, customer service representatives, and business leaders seeking to advance their careers and improve their organization's sales performance. In this course, learners will acquire essential skills such as empathy, open-ended questioning, and non-verbal communication. These skills will enable them to better understand customer needs, respond effectively, and provide tailored solutions. Industry demand for active listening skills is high, as they are critical for creating positive customer experiences, reducing churn, and increasing revenue. By completing this course, learners will be equipped with the tools and techniques necessary to excel in their careers and contribute to their organization's long-term growth. The Global Certificate in Active Listening for Sustainable Sales Growth is a valuable investment in professional development for anyone seeking to enhance their communication and sales skills.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Active Listening Fundamentals
• The Power of Effective Questioning in Sales
• Building Rapport through Empathetic Communication
• Overcoming Barriers to Active Listening
• Identifying Customer Needs and Desires
• Utilizing Body Language and Non-Verbal Cues
• Objection Handling and Problem Solving through Active Listening
• Transforming Sales Conversations with Active Listening Skills
• Measuring the Impact of Active Listening on Sales Growth

Career Path

In the UK, sales roles requiring active listening skills are on the rise. This trend is driven by the increasing demand for sustainable sales growth and customer satisfaction. The following 3D pie chart showcases the distribution of these roles based on industry relevance. 1. **Sales Representative (45%)** In this role, active listening is crucial for understanding customer needs, building rapport, and fostering long-term relationships. 2. **Customer Service Manager (25%)** Active listening enables customer service managers to resolve conflicts, provide tailored solutions, and ensure a positive customer experience. 3. **Account Manager (18%)** By actively listening to clients, account managers can identify growth opportunities, maintain loyalty, and drive revenue. 4. **Business Development Manager (12%)** Active listening helps business development managers assess market trends, negotiate effectively, and forge strategic partnerships. Incorporating active listening skills into your sales strategy can lead to greater success in the UK job market. By understanding these trends, you'll be better positioned to select a fulfilling and lucrative career path.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
GLOBAL CERTIFICATE IN ACTIVE LISTENING FOR SUSTAINABLE SALES GROWTH
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment