Executive Development Programme in Building Rapport in Sales
-- viewing nowThe Executive Development Programme in Building Rapport in Sales is a certificate course designed to enhance sales professionals' ability to build strong relationships with clients. This programme emphasizes the importance of effective communication, active listening, and emotional intelligence in sales, fostering an environment that encourages trust and rapport.
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Course Details
• Building Trust in Sales: Understanding the importance of trust in sales and how to build it with clients.
• Effective Communication: Learn the communication skills necessary to build rapport and understand customer needs.
• Active Listening: Discover the power of active listening in sales and how to use it to build strong relationships.
• Body Language: Understand the impact of body language on sales and how to use it to build rapport.
• Questioning Techniques: Master the art of asking the right questions to build rapport and uncover customer needs.
• Handling Objections: Learn how to handle objections in a way that builds rapport and strengthens relationships.
• Building Long-Term Relationships: Understand the importance of building long-term relationships in sales and how to do it effectively.
• Adaptability: Discover the importance of adaptability in sales and how to adjust your approach to build rapport with different types of clients.
• Sales Psychology: Learn about the psychology of sales and how to use it to build rapport and influence customer decisions.
• Measuring Rapport: Understand how to measure the effectiveness of your rapport-building skills and set goals for improvement.
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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