Certificate in Social Media Crisis Communication: Building a Resilient Brand

Name: Certificate in Social Media Crisis Communication: Building a Resilient Brand
Availability: InStock

-- viewing now

The Certificate in Social Media Crisis Communication: Building a Resilient Brand course is a vital program that empowers learners with the skills to navigate and manage communication crises in the digital age. In an era where social media can make or break a brand's reputation, this course is increasingly important.

4.0

Based on 5,075 reviews

5,890+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

This program equips learners with the knowledge to develop and implement effective crisis communication strategies across various social media platforms. It emphasizes resilience building, ensuring brands can bounce back quickly from potential crises. The course covers best practices, case studies, and practical applications, enabling learners to apply their skills in real-world situations. With the ever-growing demand for professionals who can manage social media crises, this course offers a significant advantage in career advancement. It is ideal for PR professionals, marketing specialists, communication managers, and anyone interested in enhancing their digital crisis communication skills. By completing this course, learners demonstrate their commitment to staying ahead in the dynamic world of social media and crisis communication.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Understanding Social Media Crisis
• Identifying Social Media Risks and Threats
• Developing a Social Media Crisis Communication Plan
• Building a Resilient Brand Image on Social Media
• Best Practices for Social Media Crisis Management
• Engaging Stakeholders in Social Media Crisis Situations
• Monitoring and Evaluating Social Media Crisis Responses
• Legal and Ethical Considerations in Social Media Crisis Communication
• Case Studies of Successful Social Media Crisis Management

Career Path

Roles in the social media crisis communication field are: 1. **Social Media Listening Specialist**: Monitors social media channels to detect potential crises and trends, enabling proactive communication and brand protection (25% demand). 2. **Crisis Management Consultant**: Develops and implements crisis management strategies, ensuring minimal negative impact on brand reputation (30% demand). 3. **Brand Reputation Manager**: Oversees brand perception online, handling both crisis situations and long-term reputation management (20% demand). 4. **Content Creator**: Generates engaging and informative content that reinforces the brand's positive image and supports crisis communication goals (15% demand). 5. **Community Manager**: Builds and nurtures online communities, maintaining positive relationships with the audience during crises and in normal times (10% demand). These roles are essential for building a resilient brand in today's digital age. Employers are increasingly seeking professionals with these skills as part of their crisis communication strategy.

Entry Requirements

Basic understanding of the subject matter
Proficiency in English language
Computer and internet access
Basic computer skills
Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

Not accredited by a recognized body
Not regulated by an authorized institution
Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

▼

How long does it take to complete the course?

▼

What support will I receive during the course?

▼

Is the certificate recognized internationally?

▼

What career opportunities will this course open up?

▼

When can I start the course?

▼

What is the course format and learning approach?

▼

Course fee

Get course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

CERTIFICATE IN SOCIAL MEDIA CRISIS COMMUNICATION: BUILDING A RESILIENT BRAND

is awarded to

Learner Name

who has completed a programme at

London School of International Business (LSIB)

Awarded on

05 May 2025

Blockchain Id: s-1-a-2-m-3-p-4-l-5-e

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.