Global Certificate in CMS and Customer Experience
-- viewing nowThe Global Certificate in Content Management Systems (CMS) and Customer Experience (CX) is a comprehensive course designed to empower learners with the essential skills needed to thrive in today's digital landscape. This course focuses on the importance of CMS and CX in driving business success, meeting customer needs, and creating engaging digital experiences.
6,945+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course Details
• Introduction to Content Management Systems (CMS): Understanding the basics of CMS, its importance, and benefits
• CMS Selection and Implementation: How to choose the right CMS and best practices for implementation
• User Experience (UX) Design: Principles of UX design, user-centered design approach, and creating intuitive interfaces
• Customer Experience (CX) Management: Strategies for managing and improving CX, measuring CX success
• Content Strategy: Developing a content strategy, content creation, and content curation
• CMS Personalization: Personalization techniques, segmentation, and targeting
• Responsive Design: Designing for multiple devices, optimizing for mobile and tablet
• CMS Integration: Integrating CMS with other systems, such as marketing automation, CRM, and analytics
• CMS Security: Best practices for CMS security, user management, and permissions
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate