Certificate in Impactful Performance Conversations
-- viewing nowThe Certificate in Impactful Performance Conversations is a comprehensive course designed to enhance communication skills for professionals. This program emphasizes the importance of effective performance conversations in driving employee engagement, productivity, and career growth.
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Course Details
• Understanding Performance Conversations: Defining Key Terms
• The Importance of Impactful Performance Conversations
• Preparing for Performance Conversations: Gathering Information and Setting Goals
• Communication Skills for Effective Performance Conversations: Active Listening and Empathetic Responding
• Addressing Performance Issues: Providing Constructive Feedback and Creating Development Plans
• Strength-Based Approach to Performance Conversations: Recognizing and Reinforcing Strengths
• Legal Considerations in Performance Conversations
• Managing Emotions during Performance Conversations: Staying Calm and Objective
• Follow-Up and Monitoring: Ensuring Progress and Accountability
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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