Masterclass Certificate in Edge & CRM: Driving Digital Transformation
-- viewing nowThe Masterclass Certificate in Edge & CRM: Driving Digital Transformation course is a must for professionals seeking to lead successful digital transformations. This course emphasizes the importance of edge computing and CRM systems in modern businesses, bridging the gap between traditional IT and cutting-edge technologies.
2,762+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course Details
• Digital Transformation and CRM
• Microsoft Dynamics 365: An Introduction to Edge Solutions
• Leveraging Data Analytics for Customer Relationship Management
• Designing and Implementing CRM Workflows with Power Automate
• Personalization in CRM: Using AI and Machine Learning
• Building Omnichannel Experiences with Dynamics 365
• Security Best Practices in CRM and Edge Solutions
• Change Management and User Adoption Strategies for Digital Transformation
• Measuring Success: Key Performance Indicators in CRM and Edge Solutions
• Advanced Topics in CRM and Edge: Internet of Things, Blockchain, and AI
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate