Professional Certificate in E-commerce Customer Relationship Marketing

Name: Professional Certificate in E-commerce Customer Relationship Marketing
Availability: InStock

-- viewing now

The Professional Certificate in E-commerce Customer Relationship Marketing is a crucial course designed to empower learners with the skills to excel in the dynamic world of digital marketing. This program focuses on building and maintaining strong relationships with customers in the e-commerce industry, an area of increasing importance in today's digital age.

5.0

Based on 6,919 reviews

6,664+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

With the rapid growth of online shopping, there is a high demand for professionals who can effectively engage and retain customers. This course equips learners with essential skills such as data analysis, customer segmentation, personalized marketing, and loyalty program management. By the end of the course, learners will have a comprehensive understanding of customer relationship marketing strategies and be prepared to advance their careers in e-commerce. Invest in your professional development with this industry-leading certificate course and gain a competitive edge in the job market. Start building strong customer relationships today and drive long-term business success!

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Understanding E-commerce Customer Relationship Marketing
• Importance of Customer Relationship Management in E-commerce
• Strategies for Effective Customer Segmentation in E-commerce
• Personalization Techniques in E-commerce Customer Relationship Marketing
• Customer Lifetime Value and its Significance in E-commerce
• E-commerce Customer Retention and Engagement Strategies
• Metrics for Measuring E-commerce Customer Relationship Success
• Multi-channel Customer Engagement in E-commerce
• Leveraging Data and Analytics in E-commerce Customer Relationship Marketing
• Case Studies on Successful E-commerce Customer Relationship Marketing

Career Path

Loading chart...

In the ever-evolving e-commerce landscape, professionals with a strong focus on customer relationship marketing are highly sought after in the UK. This section highlights the job market trends, salary ranges, and skill demand for the following roles: 1. **E-commerce Customer Relationship Manager**: These professionals are at the forefront of managing customer interactions and fostering long-term relationships to drive customer loyalty and revenue growth. With an average salary range of £30,000 to £50,000, the demand for this role is robust, making up approximately 60% of the market. 2. **Digital Marketing Specialist**: These experts design and implement data-driven marketing strategies to optimize online presence and conversions. They account for 25% of the market, with an average salary range of £25,000 to £45,000. 3. **Social Media Manager**: With the increasing importance of social media platforms in e-commerce, these professionals manage brand representation, engagement, and advertising efforts. Social Media Managers comprise 10% of the market, earning an average salary between £22,000 and £40,000. 4. **Content Marketing Specialist**: These professionals create and manage valuable, relevant, and consistent content to attract and engage a clearly defined audience. Content Marketing Specialists make up 5% of the market, with an average salary range of £22,000 to £40,000. By understanding the significance and growth potential of these roles, aspiring professionals can make informed decisions about their career paths in e-commerce customer relationship marketing.

Entry Requirements

Basic understanding of the subject matter
Proficiency in English language
Computer and internet access
Basic computer skills
Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

Not accredited by a recognized body
Not regulated by an authorized institution
Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

▼

How long does it take to complete the course?

▼

What support will I receive during the course?

▼

Is the certificate recognized internationally?

▼

What career opportunities will this course open up?

▼

When can I start the course?

▼

What is the course format and learning approach?

▼

Course fee

Get course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

PROFESSIONAL CERTIFICATE IN E-COMMERCE CUSTOMER RELATIONSHIP MARKETING

is awarded to

Learner Name

who has completed a programme at

London School of International Business (LSIB)

Awarded on

05 May 2025

Blockchain Id: s-1-a-2-m-3-p-4-l-5-e

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.