Global Certificate in Shelter and Support Services

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The Global Certificate in Shelter and Support Services is a comprehensive course designed to meet the growing industry demand for professionals with expertise in shelter and support services. This certification equips learners with essential skills required to excel in this field, including crisis intervention, case management, and program development.

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About this course

By earning this certification, learners demonstrate a commitment to providing high-quality services to individuals and families in need of support. The course covers best practices in shelter management, client advocacy, and community resources. With a focus on practical skills and real-world applications, this course prepares learners for career advancement and leadership roles in shelter and support services organizations. By completing this course, learners will be able to make a positive impact on the lives of those in need, while also advancing their own careers.

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Course Details

Shelter Operations Management: Understanding the principles and best practices for managing a shelter, including intake and assessment, safety and security, volunteer management, and resource development.
Client-centered Services: Delivering trauma-informed and culturally sensitive services that respect the dignity and autonomy of individuals and families experiencing homelessness, and providing them with choices and opportunities for self-determination.
Housing Navigation and Placement: Assisting clients in securing permanent housing through housing search, application support, and housing stabilization services.
Case Management and Coordinated Entry: Conducting comprehensive assessments, developing individualized service plans, and coordinating access to community resources and support services through a coordinated entry system.
Legal and Policy Advocacy: Advocating for policies and regulations that promote housing and economic stability, reduce barriers to housing, and prevent homelessness.
Community Engagement and Collaboration: Building relationships and collaborations with community stakeholders, including service providers, government agencies, and faith-based organizations, to coordinate services and resources for people experiencing homelessness.
Prevention and Diversion Strategies: Implementing evidence-based practices and strategies to prevent homelessness and divert individuals and families from entering the shelter system.
Monitoring and Evaluation: Measuring and evaluating the effectiveness of shelter and support services programs, using data to inform decision-making and continuous quality improvement.

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
GLOBAL CERTIFICATE IN SHELTER AND SUPPORT SERVICES
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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