Executive Development Programme in ISO 45024 for Executives

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The Executive Development Programme in ISO 45024 for Executives is a comprehensive certificate course designed for professionals aiming to gain expertise in service management. This programme emphasizes the importance of service quality and its impact on business success.

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About this course

With the increasing demand for service excellence in various industries, this course provides learners with essential skills to enhance customer satisfaction, improve service efficiency, and drive business growth. By pursuing this course, learners will gain an in-depth understanding of ISO 45024, the international standard for service quality. They will learn how to implement and maintain a service quality management system, enabling their organizations to meet and exceed customer expectations. The course also covers essential skills in service strategy, design, transition, delivery, and improvement, making learners well-equipped to lead service transformation initiatives in their organizations. In summary, this course is essential for executives and professionals seeking to advance their careers in service management, improve their organization's service quality, and stay competitive in the industry. By earning this certificate, learners will demonstrate their commitment to service excellence and their ability to drive business success through quality service delivery.

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Course Details

• Introduction to ISO 45024: Guidelines for the application of risk management in mutual organizations  
• Understanding the concept of risk and its importance in mutual organizations  
• Implementing an effective risk management framework for mutual organizations  
• Identifying and assessing risks in mutual organizations  
• Developing strategies to mitigate risks in mutual organizations  
• Monitoring and reviewing risk management in mutual organizations  
• Best practices for risk management in mutual organizations  
• The role of the board and senior management in risk management  
• Case studies on risk management in mutual organizations  
• Continuous improvement and staying updated with the latest trends in ISO 45024  

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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EXECUTIVE DEVELOPMENT PROGRAMME IN ISO 45024 FOR EXECUTIVES
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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