Masterclass Certificate in E-commerce Journey Mapping for Conversions

-- viewing now

The Masterclass Certificate in E-commerce Journey Mapping for Conversions is a comprehensive course designed to equip learners with essential skills to optimize e-commerce customer experiences for higher conversions. This course is critical in today's digital age, where businesses strive to provide seamless online shopping experiences to stay competitive.

4.5
Based on 5,413 reviews

5,392+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

With this course, learners will gain in-depth knowledge of e-commerce journey mapping, a powerful technique that helps businesses understand their customers' online buying behavior. By analyzing and improving customer touchpoints, learners can create more engaging and effective e-commerce experiences that drive sales and loyalty. This course is in high demand as businesses increasingly prioritize customer experience as a key differentiator. By completing this course, learners will develop a strong understanding of e-commerce journey mapping and how to apply it to real-world scenarios. This knowledge will be valuable for current or aspiring e-commerce professionals looking to advance their careers and make a significant impact on their organization's success.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details


• User Personas and Customer Profiles
• Understanding the Customer Journey
• Importance of E-commerce Journey Mapping
• Key Elements of E-commerce Journey Mapping
• Touchpoints and Channels in E-commerce
• Mapping the Customer Experience
• Analyzing and Identifying Pain Points
• Improving User Experience with Journey Mapping
• Measuring Success in E-commerce Journey Mapping
• Best Practices for E-commerce Journey Mapping for Conversions

Career Path

The e-commerce industry has been rapidly growing in the UK, providing endless opportunities for professionals looking to advance their careers. In this Masterclass Certificate in E-commerce Journey Mapping for Conversions, we will explore the various roles in demand and the relevant statistics that showcase job market trends, salary ranges, and skill demands. Let's dive into the 3D pie chart that represents the most in-demand e-commerce roles in the UK. The chart is designed with a transparent background and no added background color to ensure a seamless integration into the page layout. Moreover, the chart is fully responsive and adapts to all screen sizes, making it easy to view on any device. Starting with the largest slice of the pie chart, we have the E-commerce Analyst, representing 30% of the demand for e-commerce professionals in the UK. The role of an E-commerce Analyst involves analyzing customer data, website traffic, and sales trends to optimize the e-commerce journey for conversions. The E-commerce Product Manager role takes up the second-largest slice of the pie chart, representing 25% of the demand. An E-commerce Product Manager is responsible for managing the entire product lifecycle, from product development to launch to post-launch analysis. The UX Designer role is represented by 20% of the demand, highlighting the importance of user experience in the e-commerce industry. E-commerce UX Designers are responsible for designing user-friendly interfaces that enhance the overall customer experience. The Marketing Manager role takes up 15% of the demand for e-commerce professionals. An E-commerce Marketing Manager is responsible for developing and executing marketing strategies to drive traffic and sales to the e-commerce website. Finally, the E-commerce Developer role represents the smallest slice of the pie chart, taking up 10% of the demand. An E-commerce Developer is responsible for building, testing, and maintaining the e-commerce website. In conclusion, the e-commerce industry in the UK is booming, and there is a high demand for professionals in various roles. This 3D pie chart provides a visual representation of the most in-demand e-commerce roles in the UK, giving you an idea of where to focus your career path in this ever-evolving industry.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
MASTERCLASS CERTIFICATE IN E-COMMERCE JOURNEY MAPPING FOR CONVERSIONS
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment