Certificate in Trust & Active Listening

Name: Certificate in Trust & Active Listening
Availability: InStock

-- viewing now

The Certificate in Trust & Active Listening is a comprehensive course designed to enhance communication skills critically valued in today's fast-paced professional world. This program emphasizes the importance of trust and active listening in building strong relationships, fostering team collaboration, and driving successful leadership.

4.5

Based on 2,050 reviews

7,260+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

In an era where effective communication is paramount for career advancement, this course stands out. It equips learners with essential skills to understand others better, promote inclusivity, manage conflicts, and empathize with colleagues, leading to improved interpersonal dynamics and overall productivity. With industry's growing demand for emotionally intelligent professionals, this certificate course is a stepping stone towards attaining that edge in the competitive job market. By focusing on practical techniques and real-life scenarios, it ensures that learners can immediately apply these skills in their careers, making them more competent, confident, and sought-after professionals.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Understanding Trust and Active Listening
• The Importance of Trust in Active Listening
• Building Trust through Non-Verbal Communication
• Active Listening Skills: Key Techniques and Strategies
• Overcoming Barriers to Active Listening
• Reflective Listening: Mirroring and Paraphrasing
• Empathetic Listening: Understanding and Sharing Emotions
• Active Listening in Conflict Resolution
• Practical Applications of Active Listening
• Assessing and Improving Active Listening Skills

Career Path

Trust and active listening are crucial skills for various roles in the UK job market, particularly in industries such as sales, marketing, customer service, management, and human resources. In sales, trust is a primary factor in building long-term relationships with clients, leading to higher sales and better retention rates. Active listening enables sales professionals to understand clients' needs, concerns, and expectations, ensuring they can tailor their approach accordingly. In marketing, trust is vital for developing and maintaining strong brand-customer relationships. Effective active listening helps marketers understand their target audience, enabling them to create personalized and relevant content, improving customer engagement and overall marketing effectiveness. Customer service relies on trust and active listening to resolve customer issues efficiently and maintain satisfaction. By actively listening, customer service professionals can identify the root cause of a problem, provide accurate solutions, and empathize with the customer, fostering loyalty and trust. In management, trust and active listening are essential for effective leadership. By actively listening to team members, managers can understand their concerns, ideas, and strengths, leading to better decision-making and overall team performance. Human resources professionals also benefit from trust and active listening skills when dealing with employee issues, conflicts, and concerns. By actively listening, HR professionals can build trust, facilitate resolutions, and foster positive work environments. According to the latest salary surveys, roles requiring trust and active listening skills offer competitive remuneration packages, with average salaries ranging from £25,000 to £60,000 per year depending on the specific role and industry. The demand for these skills in the UK job market is expected to grow, with increasing employment opportunities for professionals who can demonstrate strong trust and active listening skills, ensuring job security and progression.

Entry Requirements

Basic understanding of the subject matter
Proficiency in English language
Computer and internet access
Basic computer skills
Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

Not accredited by a recognized body
Not regulated by an authorized institution
Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

▼

How long does it take to complete the course?

▼

What support will I receive during the course?

▼

Is the certificate recognized internationally?

▼

What career opportunities will this course open up?

▼

When can I start the course?

▼

What is the course format and learning approach?

▼

Course fee

Get course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

CERTIFICATE IN TRUST & ACTIVE LISTENING

is awarded to

Learner Name

who has completed a programme at

London School of International Business (LSIB)

Awarded on

05 May 2025

Blockchain Id: s-1-a-2-m-3-p-4-l-5-e

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.