Certificate in Feedback and Service Desk Automation

-- viewing now

The Certificate in Feedback and Service Desk Automation is a comprehensive course that addresses the growing industry demand for automated service desk solutions. This certification equips learners with essential skills to advance their careers in IT service management.

4.0
Based on 3,232 reviews

2,241+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

With the increasing need for digital transformation, service desk automation has become critical for improving efficiency, reducing errors, and enhancing customer experience. This course focuses on teaching learners how to leverage automation tools and techniques to manage and optimize service desk operations. By completing this course, learners will gain a deep understanding of feedback and service desk automation, including best practices, processes, and technologies. They will develop hands-on experience with industry-leading automation tools and learn how to implement and manage automation solutions in real-world scenarios. This certification is an excellent opportunity for IT professionals to enhance their skillset, increase their value to employers, and advance their careers in IT service management.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Introduction to Feedback and Service Desk Automation
• Understanding Customer Feedback
• Importance of Service Desk Automation
• Key Components of Feedback and Service Desk Automation
• Implementing Feedback Automation Systems
• Best Practices for Service Desk Automation
• Automation Tools and Technologies
• Measuring the Success of Feedback and Service Desk Automation
• Troubleshooting and Optimizing Feedback and Service Desk Automation

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
CERTIFICATE IN FEEDBACK AND SERVICE DESK AUTOMATION
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment