Global Certificate in Service Transition: Change Management

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The Global Certificate in Service Transition: Change Management course is a vital program for professionals seeking to excel in IT service management. This course focuses on the challenges and best practices of implementing change while minimizing disruptions to IT services.

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Learners will gain a deep understanding of the Change Management process, as defined by the ITIL best practice framework. With the increasing demand for skilled Change Managers, this course offers a valuable credential for career advancement. It equips learners with essential skills, such as assessing and prioritizing changes, managing risks, and communicating effectively with stakeholders. By the end of the course, learners will be able to apply their knowledge to lead successful Change Management initiatives and contribute to their organization's overall service transition strategy. Invest in this course to enhance your career prospects, gain a competitive edge, and contribute to your organization's success in managing change and improving service delivery.

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تفاصيل الدورة

• Change Management Fundamentals
• Change Management Processes
• Change Management Roles and Responsibilities
• Change Management Tools and Techniques
• Change Management Best Practices
• Change Management Risks and Issues
• Change Management Communication and Stakeholder Engagement
• Change Management Planning and Implementation
• Change Management Review and Continual Improvement

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